Terms of service.

Go Flow Plumbing and Renovations Terms & Conditions

1. Contract

(a) the quote will be valid for 30 days and subject only to an agreement between the parties to extend this time frame, the quote cannot be accepted after this time frame has expired unless confirmed by Go Flow Plumbing and Renovations.

(b) you shall be deemed to have accepted the quote and to have entered into a contract when:

(i) you advise Go Flow Plumbing and Renovations that you accept the quote, whether in writing, email, phone call, text or otherwise;

(ii) you instruct Go Flow Plumbing and Renovations to proceed to supply the services even if you have not expressly accepted the quote; or (iii) you pay the fees.

2. Additional Services

(a) you may at any time request additional services to be supplied which exceed the scope of the quote (additional services).

(b) if you request additional services, Go Flow Plumbing and Renovations may issue you with a new quote for the additional services and you agree that these terms and conditions are incorporated into any such new quote without the need for Go Flow Plumbing and Renovations to provide them to you again.

3. invoicing and payment

(a) Go Flow Plumbing and Renovations may render invoices to you at any time for services supplied by Go Flow Plumbing and Renovations to you.

(b) you must pay in full the unpaid amounts in any invoice within the invoice issue date, unless otherwise agreed in writing.

(c) if an invoice is not paid within the 7 days after the due date, Go Flow Plumbing and Renovations has the right to cancel the contract.

(d) unless the parties agree otherwise, you must pay the fees to Go Flow Plumbing and Renovations in advance of Go Flow Plumbing and Renovations providing the services to you. To avoid doubt, Go Flow Plumbing and Renovations does not have to commence work until the fees have been received by Go Flow Plumbing and Renovations in cleared funds.

5. Acknowledgements and Warranties

(a) you acknowledge and agree that:

(ii) if you require Go Flow Plumbing and Renovations to review any estimation, provide responses in relation to questions regarding the estimation, obtain and provide any conforming quotations and/or provide any other additional services then additional costs may apply;

(iii) while Go Flow Plumbing and Renovations quotes are provided by experienced estimators, due to the nature of construction and, in particular, differing methods of construction, there is always an inherent risk of inaccuracy. lt is therefore your responsibility to ensure that all details in the estimation, including quantity and cost estimates, are acceptable to you before use, and that the estimation should not be the only source of information on which you rely;

(iv) the quote must not be used for any purpose other than for the project to which the services relate to; and

(v) the quote is confidential and remains the intellectual property of Go Flow Plumbing and Renovations.

(b) you warrant that:

(i) you have obtained all necessary third party consents to the supply of the services by Go Flow Plumbing and Renovations to you, including consents to the use of intellectual property held by third parties; and

(ii) all information provided by you, including any quantities and costs are correct and accurate, and conform to all requirements under the national construction code published by the Australian building codes board, as revised from time to time, and all other applicable legislation.

6. Termination

(a) Go Flow Plumbing and Renovations may at its absolute discretion terminate the contract at any time by giving you notice in writing (“termination notice”).

(b) upon receipt of the termination notice, you must immediately pay all amounts outstanding and payable by you to Go Flow Plumbing and Renovations pursuant to the contract.

(c) if Go Flow Plumbing and Renovations terminates the contract pursuant to clause 6(a) prior to the supply of any services, then it will refund any fees relating to those services to you.

7. Quotes

(a) all estimations are produced by experienced estimators and are provided to you in good faith and are believed to be accurate, appropriate and reliable at the time they are given, however, Go Flow Plumbing and Renovations gives no warranty in relation to the services provided and you expressly agree that use of the services is at your own risk.

(b) to the extent permitted by law:

(i) all terms, guarantees, warranties, representations or conditions which are not expressly set out in this contract are excluded; and

(ii) Go Flow Plumbing and Renovations is not liable or responsible in any way to you or any other person for any loss suffered as a result of any error, omission, deficiency, discrepancy or issue with the services.

(c) where by law Go Flow Plumbing and Renovations is not able to exclude terms, guarantees, warranties, representations or conditions but is able to limit its liability, then to the extent permissible by law, Go Flow Plumbing and Renovations limits its liability for any breach, to supplying the services again or, at Go Flow Plumbing and Renovations option, refunding the fees to you.

(d) you acknowledge that the services are not for personal, domestic or household purposes. lf however, the Australian consumer law (acl) does apply to the contract, then these terms and conditions only exclude the acl guarantees that can be excluded under the acl and where Go Flow Plumbing and Renovations liability can be limited under the acl, Go Flow Plumbing and Renovations liability is limited to the supply of the services again or the cost of re-supplying the services.

8. Indemnity

(a) you indemnify and keep indemnified Go Flow Plumbing and Renovations and its servants and agents in respect of any claim or demand made or action commenced by any person (including, but not limited to you) against Go Flow Plumbing and Renovations in connection with any loss arising from or incidental to the provision of services, any quote or contract.

(b) you indemnify Go Flow Plumbing and Renovations against all costs and expenses incurred by Go Flow Plumbing and Renovations as a result of your failure to perform your obligations under the contract, including enforcement costs and party to party legal costs.

(c) this clause 8 remains in force after the termination of the contract.

9. Miscellaneous Provisions

(a) if any part of the contract is or becomes void or unenforceable, that part is or will be severed from the contract to the intent that all parts that are not or do not become void or unenforceable remain in full force and effect and are unaffected by that severance.

(b) these terms and conditions can only be varied by written agreement of the parties.

(c) any notice or invoice that Go Flow Plumbing and Renovations may give or issue to you pursuant to these terms and conditions will be deemed to be validly given or issued if posted, faxed or emailed to you at your contact details set out in the quote.

(d) Go Flow Plumbing and Renovations is not liable to you for any default or delay in the supply of the services to you due to circumstances beyond Go Flow Plumbing and Renovations control including, but not limited to, the unavailability of materials or components, strikes, lockouts, riots, natural disasters, fire, war, acts of god, government decrees, proclamations or orders and failures or malfunctions of computers or other information technology systems.

(e) the contract shall be governed by the law of Western Australia and the parties' consent to the non-exclusive jurisdiction of the courts of WA.

11. Definitions in these terms and conditions, unless the context requires otherwise:

(a) “contract” means the contract for the supply of services by Go Flow Plumbing and Renovations to you, constituted by these terms and conditions and the quote.

(b) “estimation” means the construction estimation report prepared by Go Flow Plumbing and Renovations as a part of the services;

(c) “fees” means the amounts payable by you to Go Flow Plumbing and Renovations for the services, including all fees, disbursements and gst as set out in the quote.

(d) “gst” has the same meaning in the new tax system (goods and services tax) act 1999 (cth);

(e) “invoice” means an invoice rendered by Go Flow Plumbing and Renovations to you under clause 4;

(f) “loss” includes, but is not limited to, direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever, costs (including party to party legal costs), expenses, lost profits or revenue, lost data, personal injury and property damage;

(g) “quote” means a written quotation issued by Go Flow Plumbing and Renovations to you for the supply of services to you;

(h) “services” means the estimation of quantities of materials and costs in the building and construction described in the quote, including any other product and service inclusions specified in the quote and excluding any product and service exclusions specified in the quote;

(i) “you” means the person requesting Go Flow Plumbing and Renovations to supply the services the subject of these terms and conditions;

(j) a reference to a person includes:

(i) a partnership, joint venture, unincorporated association, corporation and a government or statutory body or authority; and

(ii) the person’s executors, administrators, legal personal representatives, successors, assigns and persons substituted by novation;

(k) a reference to the parties is a reference to Go Flow Plumbing and Renovations and you; and

(l) if you are a trustee, the contract binds you both personally and in your capacity as a trustee.